Terms & Conditions
Terms & Conditions (Basic bit)
Due to the nature of some items sold by us (Weekend Warrior Airsoft), some items will have an age restriction of a MINIMUM of 18 years old.
By purchasing these items you are confirming that you are AT LEAST 18 years old.
If you do not have a suitable exemption you may purchase a 2 tone equivalent or ask us to paint the item (at additional charge) in an appropriate colour.
You will only use any items purchased from us for lawful purposes.
You will only operate the items in the manner as described within any manuals, handbooks or guides included with items you have bought from us.
If you attempt to modify any item('s) you WILL void any warranty and also exempt us from ANY liability due to these modifications.
Terms and Conditions of Sale (Complex bit)
Weekend Warrior Airsoft
This page contains the terms and conditions (Terms) on which
we supply the products (Products) listed on our website www.weekendwarriorairsoft.co.uk
or www.weekendwarriorsairsoft.co.uk (the Website) to you. Please read these
Terms carefully before ordering Products from the Website. By ordering any
Products from the Website you agree to be bound by these Terms.
You should print a copy of the Terms for future reference.
1 Information About Us
1.1 The Website is a site operated by Weekend Warrior Airsoft (we/us/our).
2 Your Status
2.1 By placing an order through the Website you warrant that you are old enough
to buy any age restricted items in your order.
3 Formation of the Contract
3.1 Once you have placed an order you will receive an email from us
acknowledging receipt of your order. Please note that this does not mean your
order has been accepted. Your order constitutes an offer to buy Products from
us. All orders are subject to acceptance by us, and we will confirm such
acceptance to you by sending you an email that confirms that the Products have
been despatched (Despatch Confirmation). The contract between us (Contract) will
be formed at the earlier of (i) the point when we send you the Despatch
Confirmation, (ii) the point when we take payment for your order, or (iii) the
point when we despatch the Products to you.
3.2 The Contract will relate only to those Products whose despatch we have
confirmed in the Despatch Confirmation. We will not be obliged to supply any
other Products which may have been part of your order until the despatch of
such Products has been confirmed in a separate Despatch Confirmation.
3.3 We reserve the right to:
3.3.1 decline any order (or part of any order) where the Products are
unavailable for any reason;
3.3.2 decline any order (or part of any order) where the Website has contained
obvious errors or inaccuracies in relation to the description of a Product or
the pricing of a Product (see condition 5.1);
3.3.3 place restrictions on the volume of any Product ordered where the
availability of a Product is limited; and
3.3.4 place restrictions on the volume of any Product ordered in accordance
with our standard procedures relating to compliance with the laws and
regulations in your territory.
4 Ownership of Products
4.1 You will become the owner of the Products when they have been delivered to
you.
4.2 Once Products have been delivered to you they will be held at your risk and
we will not be liable for their use, loss or destruction.
5 Price and Payment
5.1 The price of any Product will be as quoted on the Website from time to
time, except in the circumstances set forth in condition 5.6 and condition
5.7 below. The price for the Products will be confirmed before you
complete your order and in the Despatch Confirmation.
5.2 All prices are displayed in the local currency to you, or pounds sterling,
depending on the location of the delivery address for your order. You will be
charged in the currency of the shipping address, or, where we do not accept
payment in the currency local to the shipping address, pounds sterling.
5.3 Prices of Products may change at any time, but changes will not affect
orders which you have placed that have been confirmed by the Despatch
Confirmation.
5.4 Prices of Products may be subject to certain sales taxes depending on where
in the world the order is to be shipped to. The prices stated on the Website at
the point of checkout will include a calculation of such sales tax. Further
details of sales taxes can be found in the 'Taxes and Charges' page of the
Customer Services section on the Website. If you are responsible for paying tax
and that tax has not been collected by us, it is your responsibility to pay
such tax as applicable.
5.5 Prices of Products exclude delivery costs which will be added (if
applicable) to the total amount due prior to the point of check out of your
order. Details of delivery charges can be found in the Shipping Rates page
in the Customer Services section of the Website.
5.6 The Website contains a large number of Products and it is always
possible that, despite our best efforts, some of the Products listed on the
Website may be incorrectly priced. Where a Product's correct price is less than
our stated price, we will charge the lower amount when despatching the Products
to you. If a Product's correct price is higher than the price stated on the
Website, we will, at our discretion, either contact you for instructions before
despatching the Products, or reject your order under condition 3.3 and
notify you of such rejection.
5.7 We are under no obligation to provide Products to you at an incorrect
(lower) price, even after we have sent you a Despatch Confirmation, if the
pricing error is obvious and unmistakeable and could have reasonably been
recognised by you as a mis-pricing.
5.8 Payment for all Products must be made using one of the methods made
available at the point of checkout.
6 Virtual Gift Vouchers
6.1 As well as purchasing Products through the Website, you can also purchase
gift vouchers for yourself or others (Virtual Gift Vouchers).
6.2 Virtual Gift Vouchers must be redeemed by the recipient (Recipient) on the
Website towards the purchase of eligible products listed in our online
catalogue and sold by us. The Recipient must have an account on the Website to
receive and use the Virtual Gift Vouchers. Virtual Gift Vouchers cannot be used
to buy digital download products (such as books or audiobooks- see condition
10) sold by our selected partners.
6.3 To redeem a Virtual Gift Voucher, the Recipient must have an active account
(or create one if necessary) associated with the email address provided by you.
We are not responsible for incorrect or undeliverable email addresses.
6.4 Virtual Gift Vouchers cannot be exchanged for cash and are not transferable
or assignable in any way.
6.5 Any unused balance of Virtual Gift Vouchers after placement of an order by
the Recipient will be recorded in the Recipient’s account on the Website.
6.6 If any order placed by the Recipient using the Virtual Gift Vouchers
exceeds the value of the Virtual Gift Vouchers held by the Recipient, any
balance remaining for a purchase must be paid by the Recipient.
6.7 One or more Virtual Gift Vouchers can be redeemed against a single order.
6.8 Virtual Gift Vouchers and any unused balance remaining in the Recipient’s
account expire 24 calendar months after the date of purchase of the Virtual
Gift Voucher by you.
6.9 Responsibility for the Virtual Gift Voucher passes to the Recipient upon
purchase and we are not responsible for Virtual Gift Vouchers which are lost,
destroyed or used without the Recipient’s permission.
6.10 All other provisions of these Terms will apply to all purchases made using
Virtual Gift Vouchers, as applicable.
7 Delivery
7.1 The Products will be delivered to the address specified in your order and
in accordance with the delivery option selected at the point of checkout.
7.2 Please see the Delivery page in the Customer Services section on
the Website for specific details of despatch and delivery times.
7.3 Whilst we will take reasonable steps to ensure that your order is
despatched and delivered on time, please be aware that despatch and delivery
times are estimates only, and that time of despatch or delivery is not of the
essence of any Contract. Where any Product is manufactured or produced to order
by you, an estimated delivery time will be specified at the point of ordering.
A more detailed delivery time will then be specified in the Despatch
Confirmation. By placing an order for a Product manufactured or produced to
order, you acknowledge that delivery may be subject to substantial lead times.
7.4 We may defer the date of despatch or delivery or cancel any Contract, or
remove from your order any Products ordered by you (without liability) if we
are prevented or delayed in the carrying on of our business, due to
circumstances beyond our reasonable control, including, without limitation,
acts of God, governmental actions, war or national emergency, acts of
terrorism, protests, riot, civil commotion, fire, explosion, extreme weather
conditions, flood, epidemic, lock-outs, strikes or other labour disputes, fuel
shortages, restraints or delays affecting carriers, or inability or delay in
obtaining supplies of adequate or suitable materials.
7.5 We will use reasonable endeavours to ship all of your order together in one
shipment. But we reserve the right to ship your order in instalments should
some components of your order be unavailable for delivery, or have delayed
availability, when you place your order, or if your order is too big to deliver
in one shipment. In these circumstances you will be charged a single delivery
fee for the whole of your order.
7.6 We will use all reasonable endeavours to ensure that the Website
displays the correct availability of Products for ordering. To the extent that
we are reasonably able to do so, we will identify any limitations on
availability (that we are aware of at that time), such as temporarily out of
stock Products, in the relevant Product listing page. The provisions of
this condition 7.6 are subject at all times to the provisions
of condition 3.3.1.
8 Cancellations and Returns
8.1 We hope that you will be happy with all Products purchased from the
Website, however, if you are not, subject to condition 8.4, you may cancel
a Contract at any time and for any reason within fourteen working days,
beginning on the day after you receive the Products (Cooling-Off Period).
Should you wish to do this you will receive a full refund of the price paid for
the Products as described in condition 8.3.
8.2 To cancel a Contract you must send us written notice, to be received by us
during the Cooling-Off Period, by email or by post containing your name,
address, and product order details (order number, Products ordered, and date of
order). Our contact details can be found here. Please note that email
is our preferred form of communication, and we will be able to process your
cancellation quicker if you notify us by email. You must keep the Products in
your possession and take reasonable care of them. In addition, you must return
the Products to us as soon as possible at your cost and risk, in the same
condition in which you received them. We suggest that you do this using a
registered delivery service to reduce the risk of the Products not reaching us.
If you fail to take reasonable care of the Products before returning the
Products to us, or fail to take reasonable care to ensure that we receive the
Products and that they are not damaged in transit, we may take legal
proceedings to recover any damages, costs or other expenses which we incur as a
result.
8.3 When you cancel a contract under condition 8.1, we will process
the refund due to you no later than within 14 days of receipt of the relevant
Products back from you. We will refund the price of the Product in full,
including the cost of sending the item to you.
8.4 You will not have a right to cancel a contract under condition
8.1 where:
8.4.1 the Products forming the contract are Downloads (as defined under condition
10) such as audio books, ebooks, magazines or periodicals (on the basis that
the contract has been performed with your consent); and
8.4.2 the Product forming the contract is made to order or otherwise tailored
to your specification.
8.5 Products returned by you because of a defect (and not a cancellation
under condition 8.1) will be examined by us. Where evidence of a defect is
found we will notify you of your entitlement to (at your option) (i) a
replacement Product, or (ii) a refund for the defective Product. Where a refund
is requested, we will process the refund due to you (including a refund of the
delivery charges for sending the item to you and the cost incurred by you in
returning the item to us) as soon as possible and, in any case, within 30 days
of the day we confirmed to you that you were entitled to a refund for the
defective Product.
8.6 We will usually refund any money received from you by using the same method
originally used by you to pay for your purchase.
8.7 Save as precluded by law, we will not be liable to you for any indirect or
consequential loss, damage or expenses (including loss of profits, business or
goodwill) howsoever arising out of, or in connection with, any defect with a
Product, and we shall have no liability to pay any money to you by way of
compensation other than to refund to you the amount paid by you for the Product
in question.
8.8 Nothing in these conditions is intended to limit any rights you might have
as a consumer under applicable local law or other statutory rights that may not
be excluded nor in any way to exclude or limit our liability to you for any
death or personal injury resulting from our negligence or fraud.
9 Import Duty
9.1 It is possible that your order may be subject to import duties and taxes
which are levied when the Products reach specified destinations. You will be
responsible for payment of any such import duties and taxes. Please note that
we have no control over these charges and cannot predict their amount.
10 Electronic Downloads
10.1 When you download an e-book, audio book or any other electronic download
Products from this Website (Download), we grant to you a personal and
non-exclusive licence to use that Download in accordance with this condition
10.
10.2 You may only store Downloads on devices that you own. You may print
one copy of any Download provided you retain it for personal use only and do
not facilitate its copying or distribution by, or amongst, third parties.
10.3 For the avoidance of doubt, you must not:
10.3.1 provide or share the Download with any individual, company or
partnership;
10.3.2 make the Download available on bit-torrent sites or elsewhere on the
internet;
10.3.3 distribute copies of any Download (in any format); or
10.3.4 attempt to reverse engineer, bypass, alter, amend, remove or otherwise
make any change to any copy protection technology that may be applied to the
Download.
10.4 Should you breach any of the provisions of conditions 10.2 to 10.3 your
license to use or store the Download shall automatically terminate and you must
permanently delete the Download from any device upon which you have caused it
to be stored. You should be aware that any unauthorised use of a Download in
breach of conditions 10.2 to 10.3 shall be treated as an infringement
of our intellectual property rights and dealt with accordingly.
10.5 To the extent that there is any conflict or contradiction with this condition
10 and any other condition in these Terms this condition 10 shall
prevail to the extent that the conflict or confusion relates to Downloads.
10.6 Some Downloads are available for purchase through this Website, but the
Download itself will be available for download (Electronic Delivery) through
selected third parties. In this circumstance, we shall direct you to the third
party’s website for Electronic Delivery of the Download. We will provide you
with appropriate means (a unique code or similar) to the complete the
Electronic Delivery of the Download via the third party’s website. Where you
receive Electronic Delivery of a Download through a third party website, the terms
and conditions of the third party website shall apply to such Electronic
Delivery.
11 General
11.1 Applicable laws require that some of the information or communications we
send to you should be in writing. When using the Website, you accept that communication
with us will be mainly electronic. We will contact you by e-mail or provide you
with information by posting notices on the Website. For contractual purposes,
you agree to this electronic means of communication and you acknowledge that
all contracts, notices, information and other communications that we provide to
you electronically comply with any legal requirement that such communications
be in writing.
11.2 All notices from you to us must be in writing and sent by email,
registered post or airmail. Our contact details can be found here.
All notices from us to you will be displayed on the Website from time to time
or sent by email, registered post or airmail to any address provided by you to
us. Notices will be deemed received immediately when posted on the website, 24
hours after an email is sent, 3 business days after the date of posting of any
letter by registered post, and 10 business days after the date of posting if
sent by airmail, If a notice is deemed to have been received after 4.00 pm
(local time of the recipient) on a business day, or on any day which is not a
business day, it shall be deemed to have been received at 9.00 am (local time
of the recipient) on the next business day.
11.3 The Contract is binding on you. You may not transfer, assign or otherwise
deal with or any of your rights or obligations arising under the Contract.
11.4 If any of these Terms or any provisions of a Contract are determined by
any competent authority to be invalid, unlawful or unenforceable to any extent,
such term, condition or provision will to that extent be severed from the
remaining terms, conditions and provisions which will continue to be valid to
the fullest extent permitted by law.
11.5 These Terms, together with our Privacy Notice and Terms
of Website Use, and any other document expressly referred to in these
documents, constitute the whole agreement between us and supersede any previous
arrangement, understanding or agreement between us, relating to the subject
matter of any Contract. We each acknowledge that, in entering into a Contract,
neither of us relies on any statement, representation, assurance or warranty of
any person (whether a party to that Contract or not) other than as expressly
set out in these documents. Nothing in this clause shall limit or exclude any
liability for fraud.
11.6 Failure or delay by us in enforcing or partially enforcing any provision
of a Contract shall not be construed as a waiver of any of our rights under the
Contract. Any waiver by us of any breach of, or default under, any provision of
a Contract by you shall not be deemed a waiver of any subsequent breach or
default and shall in no way affect the other terms of the Contract.
11.7 We have the right to revise and amend these Terms from time to time. The
latest version of these Terms will be available on the Website. You will be
subject to the policies and Terms in force at the time that you order Products
from us.
11.8 No term of any Contract shall be enforceable under the Contracts (Rights
of Third Parties) Act 1999 by a person who is not a party to the Contract.
11.9 To the fullest extent permissible, any dispute or claim arising out of or
in connection with a Contract or its subject matter or formation (including
non-contractual disputes or claims) will be governed by English law and subject
to the exclusive jurisdiction of the courts of England.
12 Complaints Policy
12.1 We are committed to providing a quality service to you and value your
views, opinions and feedback on any Products which have been supplied to you or
the service which we have provided to you. If we have not performed any of our
duties to a satisfactory standard please contact us and we shall endeavour to
put right any problems.
12.2 If your complaint relates to the quality of a Product please refer
to condition 8. For any other complaints, queries, or to provide us with
feedback, please contact us here.
We shall endeavour to contact you within five business days of receiving your
email and shall work closely with you in trying to resolve any problems fairly
and quickly and to ensure that both our Products and the services which we have
provided to you are to your satisfaction.